Innovative Uses of the ERS

Building Community Partnerships in Service Delivery

The ERS Employment Readiness Model provides a framework for understanding and measuring all the factors necessary for individuals - and therefore groups of people in any community - to be ready for employment (or re-employment). So communities of program and service providers can use this model to consider which components of the employment readiness equation they are targeting and are best equipped to meet. “It takes a village” to address a community’s career and employment transition needs. Analyzing and assessing available services against this framework allows for gap analysis and an evaluation of capacity in relation to needs, strategic planning, and increased levels of efficiency, coordination, and collaboration. Needless to say, clients, service providers, and funders can all benefit greatly from such an approach. 

The ERS team is well-equipped to facilitate and support communities and groups seeking innovative ways to “rationalize” and coordinate the services being offered by analyzing, for example:

  • Which agencies serving which client populations help individuals with career decision-making, to develop job maintenance or job search skills, etc.?
  • How do levels of need in the client population compare to the services offered?
  • Which community agencies help people with challenges such as finding appropriate child care or offer assistance with learning disabilities or provide addiction services, and so on?
  • How can community databases and referral processes be enhanced to streamline individuals getting the assistance they require?
  • What kinds of services are missing and how could those gaps be filled?
  • How will services for those with multiple needs be coordinated?
  • How can we use ERS data to conduct ongoing research efficiently to allow for continuing improvement of our ability to serve our community's needs?

We are looking for communities interested in using the ERS Employment Readiness Model and the measurement data the ERS generates as a basis for increasing collaboration and forming community partnerships. Ideally such communities would be willing to serve as examples for others of the dynamic potential this offers. To explore how this could be done in your community, please contact Valerie Ward at

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